Latest COVID Shipping Updates
Shipping times may vary, especially for international orders. We will get orders to the post office but once in their hands, we can’t control any delays that may occur.
We are also taking steps to package orders in a safe and secure way following CDC guidelines. We recommend as with any mail to wash your hands after handling the outside of the package to limit exposure risk.
We are happy to offer free shipping for all orders over $300!
Standard shipping is available for domestic orders via Australia Post. Domestic express shipping and all international orders are shipped with DHL Express.
Please allow 24-48 hours for processing orders. We will send you an email with a tracking number attached once the order shipment has been confirmed. Orders placed over the weekend or on public holidays will be dispatched the following business day.
Unfortunately, at times there may be unexpected delays that are out of our control and we hold no responsibility for. Please regard the estimated delivery times as a guide only.
Triffid Swim is not liable for any orders that have been marked as delivered and are not responsible for any wrong shipping information you have provided at check-out.
Perth – Up to 2 business days
Capital cities – 3 to 6 business days
Other cities and regional areas – 5 to 6 business days
Perth - Same or next business day
Capital cities - 1 to 2 business days
Other cities and regional areas - 2 to 3 days
New Zealand – 1 to 2 days
Asia and the Pacific - 2 to 4 days
North America and Western Europe - 4 to 5 days
Rest of the world – 4 to 7 days
Please note that Triffid Swim is not responsible for any international customs taxes and duties (including VAT) that may be assessed when your order arrives. Please familiarise yourself with your local country’s regulations as payment of these may be necessary to release your order.
FOR ALL ONLINE CUSTOMER SERVICE AND PRODUCT ENQUIRIES, PLEASE EMAIL INFO@TRIFFIDSWIM.COM