We hope that you are going to love your swimwear purchase; but if the size, colour or style just isn’t quite right for you, we are happy to offer an exchange on any full priced item.
The items must be returned within 10 days of receival. Please note that the product must be returned in its original condition; unused, undamaged and with original hang-tags still in place.
Please email firstname.lastname@example.org notifying us of your order number and the items that you wish to exchange. We will then email you the necessary information for postage.
Store credits will be issued within 2-3 days of us receiving the returned goods.
Please note that Triffid Swim is not responsible for return shipping costs.
We take the time to personally inspect all items before we post them out to you. However, if for any reason you have received an item with manufacturing faults please email email@example.com with your name, order number and details of the error. If, upon inspection we deem the product to be faulty, we will be happy to arrange a replacement with return shipping included.
You must contact us within 7 days of receival for return to be eligible.